How AIB Transformed Their Asset Finance Services with nCino
Allied Irish Banks (AIB) is a financial services group with over 200 branches throughout Ireland. To achieve their mission, the Bank prioritizes continuous innovation, like their transformation with nCino.
AIB’s most recent innovation was the transformation of their asset finance services with nCino’s Asset Finance solution.
AIB has seen amazing results so far, including the consolidation of their nine legacy systems into one single platform.
AIB innovates continuously in order to achieve their mission and serve their customers well. To do this, the Bank recently implemented a bank-wide transformation program, with a large emphasis on the renovation of their asset finance services. While Asset Finance was growing steadily, accounting for up to 40% of their SME business, legacy systems pushed customers to find quicker, more innovative solutions outside of the Bank.
“We needed a platform that would allow us, from an asset finance perspective, to compete with other lenders and retain our market share,” said Mark Culleton, Head of Asset Finance.
After evaluating multiple potential partners, AIB found nCino’s Asset Finance Solution, which allows the Bank and their customers to gain transparency into their leasing and loan processes.
In addition to implementing nCino’s Asset Finance Solution, AIB and nCino also partnered with Accenture to achieve one key outcome: to provide a best-in-class, comprehensive platform that supports customers through their journey to achieve their dreams and ambitions. Partnering ensured a smooth implementation and set the Bank up for future success.
"nCino has enhanced the customer experience. There's faster loan turnaround times and faster payments to both our customers and our suppliers." —Emer Forbes, Subject Matter Expert – Fulfillment Team, AIB
With the nCino Bank Operating System, AIB was able to transition from nine different systems to a single, comprehensive platform. This allowed the Bank to improve their speed to decision and speed to funds, and streamline their application process.
“Before we implemented nCino, we had multiple systems that didn’t talk to each other, our frontline colleagues didn’t know where the application was in the process,” said Thelma McLoughlin, nCino Platform Owner.
“nCino has delivered that full transparency of the process for our colleagues and our customers.”
Learn more about how AIB is helping their customers achieve their dreams through asset finance transformation by downloading the full case study.
Community banks and credit unions play a huge role in the communities they serve. Unlike their larger counterparts, these institutions provide loans in the neighborhoods where their customers live and work, positively impacting local businesses and communities.
Of the four challenger banking licenses granted by Australian regulators in 2019, only one is still standing – and the Financial Times says it’s growing faster than any other financial institution in Asia-Pacific. At nSight 2023, Judo Bank COO, Lisa Frazier, shared what differentiates Judo Bank and how nCino has been a foundational part of its journey.SME business bank, Judo Bank is on a strong growth trajectory reflected in its lending book that jumped nearly 25% to A$7.5 bn in the six months to the end of December 2022. This growth was recognized in April 2023, when the Financial Times identified Judo as the fourth fastest growing company in Asia Pacific out of the top 500 high-growth businesses in the region.
According to Chief Operating Officer, Lisa Frazier, Judo Bank began in 2016 when a deeply experienced group of bankers who were passionate about the SME economy came together to help establish the challenger bank.
“In 2016, we were a PowerPoint standalone idea. It was very hard to raise money,” she recalls.
Yet two and a half years after getting a banking license in April 2019, Judo listed on the Australian Stock Exchange and continues to grow and scale its business.
How did they do it?
In recent years, German banks have been facing several challenges, including changing customer demands, regulatory changes, and changing socio-economic trends. As a result, the German banking sector is undergoing a period of rapid transformation, and banks are having to adapt in order to remain competitive and profitable in the future.
The banks that are best equipped to emerge and succeed in an uncertain future are those who are embracing an innovation mind set and embedding flexibility and a positive attitude toward change into their organizational fabric. One bank leading the way is Hamburg Commercial Bank (HCOB).
With representation across Germany’s metropolitan regions and in select markets in Europe, HCOB is a Hamburg-based commercial bank and specialty financier, serving commercial clients and financing projects in the real estate and shipping sector, as well as in the renewable energy and infrastructure industry.
Recently, HCOB became the first lender in Germany to implement nCino’s cloud-based platform. Since going live with the technology, HCOB has able to:
Idaho Central Credit Union (ICCU) has a growing, wide-spread customer base with diverse needs. That’s just one reason the ICCU has partnered with nCino across multiple lines of business—and why they knew nCino would be able to help them transform their business lending processes.
Arrow Financial Corporation’s goal is to meet customers wherever they want to be met. In order to make this possible, the Bank has implemented multiple nCino solutions, offering digitalexperiences to their customers while maintaining the strong human-to-human relationships that are vital to the Arrow culture.
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